Covid-19 Safety and Hygiene Protocols.

To ensure your well-being and safety, the following has been implemented in all of our establishments :

  • To ensure your well-being and safety, the following has been implemented in all of our establishments :
  • A comprehensive communication regarding COVID -19 protective measures has been put in place. These measures must be applied at all times.
  • Social distancing is indicated with line markings on the floor for both guests and staff alike.
  • To maintain social distancing, the maximum number of people allowed in at any one time will be strictly monitored.
  • Wearing a face mask is mandatory for all guests and all staff.
  • Sanitizing gel dispensers are located in key public areas (front desk, lifts etc.)
  • All our establishments are regularly disinfected using approved virucidal detergents effective in killing viruses, bacterias and pathogenic agents.
  • Door handles, desks, lift buttons etc. are disinfected at least every 2 hours with a virucidal agent.
  • All staff have been provided with government approved individual personal protection kits and have been trained on preventive measures and guidelines.
  • Social distancing rules apply in all public spaces and in particular waiting areas, lifts and corridors.
  • In addition to the sanitary steps that have been put in place in all of our establishments, more precautionary measures are necessary in our hotels :
  • Prior to your arrival in order to give you in the best socially distanced Welcome possible, an email will be sent to you with all the necessary information.
  • The cleaning of your suite or bedroom will be carried out following government-approved protocols.
  • Our in-room services will also be carried out following government guidelines.
  • Room service orders will be taken over the phone and trays will be delivered to outside your bedroom door.
  • Traditional style Buffets are no longer allowed.
  • During high season, booking amendments & cancellations can now be made up to 24 hours prior to your arrival.
  • Special offers are now flexible and cancellable under conditions.
  • All new reservations must be guaranteed with a valid credit card at the time of booking.

We are very much looking forward to welcoming you very soon and providing you with the best services for an unforgettable experience in the safest possible way.

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